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employment opportunities

The following is a list of current job openings at CDTA. To apply for a specific job listed, please click the "Apply Now" link to apply online.

If you have previously applied on-line with CDTA and would like to make changes or updates, please click the following link to log on:

CDTA Employment Opportunities Log In

If you have questions about applying On-Line with CDTA check out our,

On-Line Application Frequently Asked Questions.
 

Have questions or need more information please contact our Human Resources team.

Human Resources
Phone: (518) 437-8300
Email: Human Resources

Employment Opportunities feed


DIRECTOR OF TRANSPORTATION

Job Summary:

The Capital District Transportation Authority (CDTA) is looking for a Director of Transportation to oversee service delivery to our 17 million customers.

This senior level person reports to the CEO and will be tasked with developing long-term operational plans and procedures in accordance with Authority goals and applicable NYS employment and transportation regulations.

This position is responsible for all transportation staff, including daily operations of a 250 bus fleet and supervision of 400 employees. Experience in a unionized environment preferred.

Must have excellent communication and computer skills as well as experience in the creation and close monitoring of budgets. Scheduling and/or planning experience preferred.

The successful candidate will have a Bachelor’s Degree in a related field and/or extensive experience related to transportation management.

CDTA offers a competitive compensation and benefits package including Health/Dental/Vision, Enrollment into the NYS Retirement System and a generous paid time off program.

CDTA values diversity in the workplace and is an equal opportunity employer.

Apply Online


Budget Analyst

Job Summary:

CDTA is looking for a Budget Analyst who will review, analyze and perform duties required to monitor complex budget and forecast activities. Responsible for preparing and analyzing the data to explain and identify variances.


Collaborates with the Director of Finance to provide strategic financial analysis, and support through preparation of periodic reports, variance analysis and on projects, as assigned. Participates in and provides leadership in compiling data needed to respond to inquiries received from departments and senior management.

 

Qualifications:  Bachelor’s degree, or higher, in an appropriate area of specialization and 3 to 5+ years of relevant experience.  Budget preparation and financial analysis experience is preferred.

 

Qualified candidates may apply online at www.cdta.org  CDTA offers a competitive salary and benefit package which includes Paid Time Off, Health/Dental/Vision and NYS Retirement System pension.  We are an equal opportunity employer who values diversity in the workplace.

Apply Online


STAR Customer Service Operator/STAR Call Taker Trip Reservations

Job Summary:

We are currently accepting resumes for a STAR Customer Service Operator / STAR Call Taker Trip Reservations position in the Flexible Services Department at the CDTA Albany Division.  This is a bargaining unit position.  

General Description of Duties/Requirements:

This position will answer public information requests about CDTA services,  policies and procedures and making trip reservations for eligible customers.

Must have ability to:

  • Treat all customers with courtesy and respect.  Use proper phone etiquette at all times, using appropriate greeting and closing statements.
  • Comply with operating policies and procedures at all times.  Refer to the STAR Call Center Procedures Manual (s) as necessary.
  • Answer all customer inquiries and questions regarding all CDTA services, fares and programs. Use trip planning and other available software to provide accurate information.
  • Record all customer comments, compliments, complaints and suggestions using the HASTUS Customer Comment database.
  • Receive reservation requests from ADA certified customers for STAR using TRAPEZE software.
  • Follow procedures for cancellations and Trapeze coding.
  • Follow procedures for verifying trip information before saving record.
  • Treat all matters pertaining to a client as strictly confidential; provide only the information necessary to safely and effectively perform a trip.
  • Assist others in the office when the need arises.
  • Direct customer calls to other departments when necessary.
  • Duties as assigned by the Team Leader or Superintendent.

EMPLOYMENT STANDARDS:

Education/Training:  High School graduate or equivalent is a minimum. Must have customer service skills, general computer skills, knowledge of Microsoft Office applications required.

Experience:  Call center or related experience is mandatory.  Significant customer service experience in an office setting working with computers is a must.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Familiar with the region and able to read and understand maps
  • Excellent knowledge of computers and Windows based programs, fax machines, copy machines and other office equipment
  • Proficient in Trapeze, HASTUS, INIT CAD/AVL, Google & Fleet Tracker software
  • Excellent communication and interpersonal skills
  • Outstanding customer service skills
  • Demonstrated ability to work with difficult customers and customers with special needs
  • Demonstrated ability to learn and use complex software packages/databases.
  • Bilingual desirable

Apply Online


Bus Operator Positions

Job Summary:

Do you enjoy driving and working with the public? If so CDTA could be the employer of choice for you!
 

To Qualify:

  • Valid NYS “Class D” driver’s license with good record, “Class A” or “Class B” License or Permit (with ability to pass road test), with full Passenger endorsement  & Air Brakes .
  • A minimum of 5 years “Class D”” auto driving experience.
  • High School Diploma or GED REQUIRED
  • Ability to pass 19A medical examination and Federal drug test
  • Excellent Customer Service skills are a must
  • Must be able to work additional hours and varied days including weekends & holidays. Flexibility is a must!!!

We offer a paid training program, job stability, opportunity for FT advancement after training, and an excellent benefits package.

A complete benefits package including: Health, vision, dental and life insurance, earned vacation leave, paid holidays, pension plan and attendance bonus program.

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Starting salaries of $15.70 hr with increase potential to $22.39 in 18 months.

Apply Online


Experienced Technicians (Diesel Mechanic)

Job Summary:

Are you motivated, dependable and searching for a company with stability and career growth? If so, CDTA could be the employer for you!!!

To qualify, we are looking for candidates with:

  • 5–10 years heavy-duty mechanic experience (bus and or truck preferred) and/or a two-year technical degree in HD diesel mechanics.
  • Experience in the following areas is preferred: Electronic control engines, transmissions, disc & air brake systems, electrical, computer diagnostics, independent suspensions and HAVAC.
  • Must own complete set of tools
  • Must pass our mechanical aptitude test.
  • Valid NYS “Class D” driver’s license with good record, “Class A” & “Class B” License or Permit (with ability to pass road test), with "Class A" Wrecker endorsement & "Class B" full Passenger endorsement & Air Brakes .
  • A minimum of 3 years “Class D”” auto driving experience.
  • High School Diploma or GED REQUIRED
  • Ability to pass medical examination and Federal drug test
  • Must be able to work additional hours and varied days including weekends & holidays. Flexibility is a must!!!
  • We offer a paid training program, job stability, opportunity for advancement after training, and an excellent benefits package.

We offer a starting salary of $22.59 hour with excellent opportunity for advancement.

A complete benefits package including: Health, vision, dental and life insurance, earned vacation leave, paid holidays, pension plan and attendance bonus program.

 

Apply Online


Service Technicians (Bus Cleaner)

Job Summary:

CDTA is seeking full time service technicians to maintain transit buses in the Capital District. This includes cleaning and servicing our vehicles as well as maintenance of our physical locations. CDTA offers a paid training program and an excellent benefits package with an attractive pension plan.

To Qualify:

A complete benefits package including: Health, vision, dental and life insurance, earned vacation leave, paid holidays, pension plan and attendance bonus program.

Starting salary is $12.60 hour.

  • Valid NYS “Class D” driver’s license with good record, “Class A” or “Class B” License or Permit (with ability to pass road test), with full Passenger endorsement & Air Brakes .
  • A minimum of 3 years “Class D”” auto driving experience.
  • High School Diploma or GED REQUIRED
  • Ability to pass medical examination and Federal drug test
  • Must be able to work additional hours and varied days including weekends & holidays. Flexibility is a must!!!
  • We offer a paid training program, job stability, opportunity for advancement after training, and an excellent benefits package.

Apply Online


All Other Employment Opportunities Have Been Filled

Thank you for your interest in the employment opportunities at CDTA. Check back frequently for updates.