As we move through the beautiful weather months, CDTA continues to be a hub of activity. Our performance measurements continue to look great and they validate what we are doing to make CDTA a vibrant and growing company.
We finished our fiscal year (ends March 31) with record ridership of 16.5 million. This represents an increase of 5% from last year and it is the third year in a row where ridership has gone up. During that time, we have seen almost 2.7 million more boardings on buses!
These increases continue to be fueled by our redesigned service network, by BusPlus, our fantastic bus rapid transit line, by a growing partner base and by Universal Access relationships. We have set 17 million boardings as a target for the New Year, a number many would have thought unimaginable to us just a few years ago.
Work on our new fare collection system continues to move ahead. New fare boxes have been installed on all fixed route buses, and they are operating smoothly. The new system has us primed for the move towards smart cards and mobile ticketing, which we expect to have up and running in 2015.
Another set of service changes took effect at the end of May. This was done as part of our regular review and adjustment process. The net effect of the changes is more service, mostly in terms of frequency. We reallocated service hours from lower productivity routes to higher performing services.
We have laid out an aggressive agenda for ourselves and I know we can achieve these goals because of our outstanding workforce. CDTA people are what make our company different from others. Our can-do attitude has us positioned for continued success.
Chief Executive Officer
Capital District Transportation Authority • 110 Watervliet Avenue, Albany, New York 12206 | Main Office: 518-437-8300 | Customer Info Center: 518-482-8822