As we usher in 2015, I want to share best wishes for a happy and healthy New Year. Thanks to the great work of our employees and support from customers and partners, it is shaping up to be one of our strongest years ever!
Our system continues to provide choices and access for customers to travel throughout the Capital Region. Ridership is our key performance indicator and we continue to see increases on all our services, with the highest demand coming on our busiest trunk routes.
Our Universal Access program has surpassed 3 million boardings, we have made progress to develop two new BRT lines, we are progressing plans for transit centers at major boarding locations, and we will soon launch a new payment system that will offer mobile ticketing and smart card options for customers.
CDTA has enjoyed four consecutive years of month-to-month ridership increases heading into 2015. We are on pace to finish our fiscal year, which ends in March, with record ridership of more than 17 million boardings. Thanks you to everyone that has ridden with us at some point over the last year.
The recent roll out of Real Time Passenger Information on all of our fixed-route buses has been a great success. In two short months, customers have accessed real time information close to 1 million times (an average of 17,000 per day).
Looking ahead, we have a full slate of projects on our agenda. Our new fare collection system will be in full operation later this year and we expect customers to quickly adapt to mobile ticketing and smart card technology. We will add high-volume articulated buses to our fleet this year. They will improve the customer experience and provide relief on our busiest routes. And, we expect to grow our Universal Access Program beyond colleges to major employers, solidifying our ridership and revenue efforts.
These are just a few ways that CDTA is Driving Forward in the New Year! We look forward to serving your needs whether you live, work or play in the Capital Region.
Chief Executive Officer
Capital District Transportation Authority • 110 Watervliet Avenue, Albany, New York 12206 | Main Office: 518-437-8300 | Customer Info Center: 518-482-8822