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star program

What is STAR?

STAR is Special Transit Available by Request; a Para-transit service offering transportation alternatives to people whom at certain times cannot use, or have substantial limits using, the CDTA fixed-route bus system because of a disability or impairment.  CDTA provides eligibility for complementary paratransit service to individuals who live outside of the STAR service area but they can only receive STAR service for travel within the service area.

It is complimentary to CDTA’s fixed route bus system.  It operates within 3/4 of a mile of a CDTA’s fixed route bus system on the same days and times that CDTA’s fixed route bus system operates.  For example, if a CDTA bus operates from 6AM - 7PM, Monday- Friday along a specific route, then STAR is available from 6AM - 7PM, Monday- Friday within 3/4 of a mile on either side of that route. It is a shared ride, providing origin to destination rides for work, appointments, shopping and social activities.

Remembering that STAR is a complementary service, trips requests with origins and/or destinations beyond these route corridor boundaries and/or beyond the service times of the corresponding fixed route will not be accepted.

The ADA defines “prevents or prevented travel not only where travel is literally impossible, but also where the disability substantially limits one or more major life activities".

CDTA Accessible Services
CDTA is committed to providing mobility services to everyone in the Capital Region. We are proud to offer a variety of solutions for those who need assistance or special accommodations. Seniors and those with disabilities pay half-fare to ride regular fixed-route buses.

Low-Floor/Lift-Equipped Buses
Low-Floor/Lift-equipped buses operate on CDTA's regularly scheduled, fixed routes. The lift is a special feature which allows customers who use wheelchairs or request the use of a lift to board regular buses safely and quickly. For information about these buses or the routes on which they operate, see our service areas page, or call CDTA's Information center at 482-8822.

For more information about the service or the certification process call (518) 482-2022.

Read a copy of the current STAR User Guide

ACCESS Transit Services
We coordinate transportation in the Capital Region for all Medicaid eligible recipients and for JARC (Jobs Access and Reverse Commute) clients.

Accessible Materials

Schedules and information are available upon request in large print, Braille and audio formats.