visitors to the capital region

A person can become eligible for a Visitor Pass while visiting the Capital Region in Albany, NY. By presenting documentation from their transit agency that they are certified eligible to use paratransit in their locale. The person requesting Visitor status must show proof of eligibility by a valid paratransit ID card, paperwork from a transit agency certifying they are paratransit eligible or paperwork certifying they are paratransit eligible.

The individual can either mail a copy of their eligibility or fax the information to CDTA.

The address is:

CDTA/STAR
110 Watervliet Avenue
Albany, NY 12206
(518) 482-2022
(518) 437-8391 (fax)

Please include your name, address and daytime phone number so the paratransit office at CDTA can contact you in regard to your Visitor Pass. A visitor pass will be granted once all information is received.

CDTA/STAR policy is to grant you a visitor pass for up to 30 days from the date of your first trip. Longer time frames will require that you apply for STAR eligibility.

In order to establish status as a Visitor, please contact the Mobility Manager at (518) 482-2022.

If you have any questions regarding this matter or anything else regarding our Paratransit service, please free to call the Mobility Manager at (518) 482-2022.