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Attention Empire State Plaza Customers

August 29, 2018
General Advisory

Route(s) 530, 531, 522, 520 due to Empire State Plaza Customers

CDTA Route #’s 520, 522, 530 and 531 will begin picking up and dropping off passengers at the bus loop/turnaround in the Empire State Plaza concourse located directly across from the main food court starting Monday, September 10, 2018.

Customers looking for these specific express routes at the current stops adjacent to the Empire State Plaza on Madison Avenue and Swan Street will NO LONGER be picked up or dropped off at these locations. There will be no change for customers that access Empire State Plaza using the Northway Xpress and route #’s 22, 114, 214, 224 233, and 719. These routes will continue to board and debark at the current stops on Madison Avenue and Swan Street. Click here to download all schedules.

Empire State Plaza

For more information about these changes or to see schedules, visit or call 518-482-8822 to speak with a customer service representative. CDTA’s Customer Service Center is open seven days a week from 6am-7pm on weekdays, 8am-6pm Saturdays; 8am-5pm on Sundays and holidays. Stay connected with CDTA by visiting Facebook or follow us on Twitter