Operational Summary

All information listed below is based on statistics compiled April 1, 2020-March 31, 2021

REACH

 

Counties Served

Albany, Rensselaer, Saratoga, Schenectady

Size of service area (sq. miles)

2,300

Service area population

769,000

People Living within 1/4 mile of bus service

389,517

Percent of population living within 1/4 miles of bus service

50.6

FINANCIAL INFORMATION

 

Consolidated Operating Budget
(2020-2021)

$97.7 million

Customer Revenue (annually)

$18.5 million

OPERATING AND SERVICE DETAILS

 

CDTA Employees

707

Total Number of Vehicles

300

Fixed Route Vehicles

241

Hybrid Electric Buses

77 (included in 241)

Paratransit Vehicles (STAR)

31

Shuttle Vehicles

22

NX Commuter Coaches

14

Number of Bus Routes

55 (including seasonal)

Annual Vehicle Miles

10 million

Annual Vehicle Hours

750,000

Annual Fuel Consumption

2.2 million gallons

Annual Vehicle Miles/Gallon

3.5

Annual Vehicle Miles/Gallon (Hybrids)

5.0

Bus Stops

2,640

Passenger Shelters

331

Park and Ride Lots

29

Available Parking Spaces

1,655

RIDERSHIP STATISTICS
(FY2020-2021)

 

Total Ridership

9,841,472

Fixed Route Ridership

9,822,958

NX Ridership

18,514

STAR Ridership

198,455

ADA-certified customers

10,190

Average Weekday Boardings

30,218

Bikes on Buses

43,817

INFORMATION SOURCES

 

Customer Service Center

482-8822

STAR Reservation Center

482-2022

Access Reservation Center

437-5161

Total Calls Answered Annually

458,000

Web site Visits Annually

1.9 million