Services
| Service | Telephone |
| Customer Service | (518) 482-8822 |
| Main Office | (518) 437-8300 |
| Sales | (518) 437-6876 |
| Access Transit | (518) 437-5161 |
Lost and Found: Hours 9:00am - 5:00pm
*Please call beforehand to make sure we have your lost item
| Location | Telephone |
| Albany, Schenectady, Saratoga, Troy | (518) 482-8822 |
| NX Service | (518) 584-5252 |
STAR – Paratransit Service
| Service | Telephone |
| Information & Trip Request | (518) 482–2022 |
| Applications/Certification | (518) 482–2022 |
| Tele Device for Deaf | (518) 482–9024 |
| STAR Ticket Books | (518) 437-6876 |
| STAR Debit Information | (518) 437-6841 |
Departments
| Department | Telephone |
| Accounting/Finance | (518) 437-8341 |
| Treasury | (518) 437-8345 |
| Human Resources | (518) 437-8381 |
| Legal | (518) 437-8316 |
| Marketing | (518) 437-6165 |
| Service Planning | (518) 437-6866 |
| Operations | (518) 437-8351 |
| Procurement | (518) 437-8342 |
| Travel Demand Management | (518) 437-6865 |
Facilities / Train Stations
| Location | Telephone |
| Albany: 110 Watervliet Ave Albany, NY 12206 | (518) 437-8300 |
| Schenectady: 2401 Maxon Road Schenectady, NY 12308 | (518) 437-6832 |
| Troy: 40 Hoosick Street Troy, NY 12180 | (518) 437-6822 |
| Joseph L. Bruno Rail Station: 525 East Street Rensselaer, NY 12144 | (518) 462-5763 |
| Saratoga Springs Train Station: 26 Station Lane Saratoga Springs, NY 12866 | (518) 587-8354 |
Board of Directors
Please address all board correspondence to:
Capital District Transportation Authority
110 Watervliet Avenue
Albany, New York 12206
Telephone: (518) 437-8311
Fax: (518) 437-8318
Last Updated: 11/17/2025