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Message From the Chief Executive Officer

Carm Basile

Friends:

As we get ready to turn the page on another season in the Capital Region, there is a lot to celebrate and be proud of at CDTA.

Our work continues to provide top notch service throughout the community, and that hardwork has paid off in a big way. I'm so proud to say CDTA has been named the American Public Transportation Association (APTA) Best Mid-Sized Transportation System in North America!  The award is given to transportation systems that are an outstanding role model of excellence, leadership, and innovation. Our projects have changed the way people think about public transit in the Capital Region. This win is as much of a win for the community as it is for CDTA. Thank you to our forward-thinking Board of Directors, retired employees, current employees for their hard work everyday to keep CDTA moving. We can't thank our customers enough for putting their trust in us to get them to work, play, and what matters in their lives. It’s an extraordinary time for us as we celebrate this monumental win.

Another exciting project has rolled into the Capital Region. CDPHP Cycle! launched at the end of July. It’s great to see the purple and green bikes on the streets in Albany, Schenectady, Troy and Saratoga. The program has taken off like wildfire, and we expect to see increases in use as the season continues.

We have moved into the pilot phase of our Navigator mobile ticketing system, which allows customers to load funds directly on to smart phones and pay with their device at the farebox. Our Navigator smartcard is now in the hands of nearly 10,000 customers. Mobile ticketing is expected to be rolled out to the public in the next few months.

Our work continues to implement a common ordinance for taxi service. This will be adopted by local municipalities and provide a common set of rules, and guidelines all aimed at improving the customer experience.

As you can tell there is no shortage of projects, and challenges CDTA is willing to take on. We are committed to innovation, cutting edge thinking and the use of new technology. Thank you for helping to make us the Best Mid-Sized Transportation System in North America!


Cordially,

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Carm Basile

Chief Executive Officer