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Chief Executive Officer's Message

Carm Basile


As we get ready for the holiday season, our focus remains very clear and consistent. Our work is intended to provide the best service possible for customers, to expand mobility options throughout the region, and to make CDTA the best place possible for all of us that work here.

Work is underway to develop a common ordinance for taxi services. This will be adopted by local municipalities and provide for a common set of rules, standards and guidelines, all aimed at improving taxi service. We recently posted a questionnaire on our website to gather feedback on the taxi industry. Over 900 people have responded and we are using the information they provided to help prioritize our efforts.

Progress continues on bringing a Bike Share program to our area. We are interviewing vendors and finding the best fit for CDTA. Once a vendor is selected, we will move forward on solidifying details and making this exciting project a reality for the Capital Region. Our Bike Share program is expected to hit the streets summer 2017.

Eventually all of these mobility options will be tied together with our new smartcard and mobile ticketing system Navigator. We now have more than 1,000 people piloting the card with a full roll out scheduled right after January 1.  We continue to add customers to the pilot program. If you know of anyone who would like to be part of the pilot, direct them to our website to sign up.

As you can know, CDTA is not afraid of a challenge. I’m convinced that we can accomplish anything we set our minds to because of our outstanding workforce and loyal customers. This attitude is leading us down new paths, towards new opportunities and we invite you to come along for the ride.



Carm Basile

Chief Executive Officer