CDTA Travel Training
Ride the bus with confidence
Our Travel Trainers work with you one-on-one, from planning your first trip to riding your route, so you can get to work, appointments, and everywhere else on your own.
How it works
Getting started takes one phone call.
Call Customer Service
Reach the Customer Service Center at (518) 482-8822.
Tell us where and when
Share where you want to go and when you need to be there.
Ride with your trainer
A Travel Trainer from your county calls you back to set up an appointment and joins you on your first trip.
What your trainer will help you with
Everything you need to ride on your own.
- Plan your trip
- Read route maps and schedules
- Get on and off the bus properly
- Pay the fare and purchase passes
- Transfer to other buses
- Ride specific routes
- Travel independently to work, appointments, or play
Meet our Travel Trainers
There is a CDTA Travel Trainer for every county we serve. Call Customer Service and the right trainer for your area will reach out.
Counties we serve
Travel Training is available throughout CDTA's service area.
- Albany
- Schenectady
- Rensselaer
- Saratoga
Ready to plan your first trip?
Call Customer Service and a Travel Trainer will be in touch to set up your appointment.
Last Updated: 10/12/2026