Services
| Service | Telephone | 
|---|---|
| Customer Service | (518) 482-8822 | 
| Main Office | (518) 437-8300 | 
| Sales | (518) 437-6876 | 
| Access Transit | (518) 437-5161 | 
			Lost and Found: Hours 9:00am - 5:00pm
		
*Please call beforehand to make sure we have your lost item
| Location | Telephone | 
|---|---|
| Albany, Schenectady, Saratoga, Troy | (518) 482-8822 | 
| NX Service | (518) 584-5252 | 
				STAR – Paratransit Service
			
| Service | Telephone | 
|---|---|
| Information & Trip Request | (518) 482–2022 | 
| Applications/Certification | (518) 482–2022 | 
| Tele Device for Deaf | (518) 482–9024 | 
| STAR Ticket Books | (518) 437-6876 | 
| STAR Debit Information | (518) 437-6841 | 
					Departments
				
| Department | Telephone | 
|---|---|
| Accounting/Finance | (518) 437-8341 | 
| Treasury | (518) 437-8345 | 
| Human Resources | (518) 437-8381 | 
| Legal | (518) 437-8316 | 
| Marketing | (518) 437-6165 | 
| Service Planning | (518) 437-6866 | 
| Operations | (518) 437-8351 | 
| Procurement | (518) 437-8342 | 
| Travel Demand Management | (518) 437-6865 | 
								Facilities / Train Stations
							
| Location | Telephone | 
|---|---|
| Albany: 110 Watervliet Ave Albany, NY 12206 | (518) 437-8300 | 
| Schenectady: 2401 Maxon Road Schenectady, NY 12308 | (518) 437-6832 | 
| Troy: 40 Hoosick Street Troy, NY 12180 | |
| Rensselaer Rail Station: 525 East Street Rensselaer, NY 12144 | (518) 462-5763 | 
| Saratoga Springs Train Station: 26 Station Lane Saratoga Springs, NY 12866 | 
							Senior Staff
						
							Carmino N. Basile (Chief Executive Officer)
							Phone: (518) 437-8311
							Fax: (518) 437-8318
							E-Mail
						
							Amanda Avery (General Counsel)
							Phone: (518) 437-8315
							Fax: (518) 437-8318
							E-Mail
						
							Michael P. Collins (Vice President of Finance & Administration)
							Phone: (518) 437-8380
							Fax: (518) 437-8347
							E-Mail
						
							Christopher G. Desany (Vice President of Planning & Infrastructure)
							Phone: (518) 437-8320
							Fax: (518) 437-8328
							E-Mail
						
							Lance Zarcone (Vice President of Operations)
							Phone: (518) 437-8353
							Fax: (518) 437-8368
							E-Mail
						
							Board of Directors
						
Please address all board correspondence to:
Capital District Transportation Authority
						110 Watervliet Avenue
						Albany, New York 12206
							
							Telephone: (518) 437-8311
							Fax: (518) 437-8318
						
Last Updated: 09/08/2022