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Contact CDTA

We want to know what you think about CDTA, our service, our employees and the equipment we use. If you have a suggestion, comment or concern, please use any of the following methods listed below.
Customer Info Center: (518) 482-8822

Customer Service Representatives are on duty:

  • Weekdays from 6:00am–7:00pm,
  • Saturdays from 8:00am–6:00pm
  • Sundays and Holidays from 8:00am–5:00pm 

To stay connected with CDTA’s latest news visit Facebook(@CDTAiride)or follow us on twitter.com (@CDTA)

Lost and Found

Lost and Found hours for the Albany,  Schenectady, and Troy are from 9:00am - 7:30 pm.

Phone: (518) 482-8822


Main Office(518) 437-8300

Mailing Address

CDTA (Capital District Transportation Authority)
Marketing Department
85 Watervliet Avenue
Albany, NY 12206

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